Cassilis Road Mudgee 2850
New South Wales, Australia
Frequently Asked Questions
Do I need a credit card to make an online reservation?
How safe is it?
Yes. We require a credit card to guarantee your reservation
and give you instant confirmation online. Our reservation service
is powered by Choice Hotels - of which on the request of your
payment details, uses 128bit encryption to securely process your
credit card.
How much will my credit card be charged to make the online
reservation?
A non-refundable reservation guarantee deposit equal to
10% of your total initial reservation cost will be charged
to your credit card when you make a reservation. This 10%
will be deducted from the total cost you will pay upon checkout.
Why is this deposit non-refundable?
Many small-to-medium chain and independent hotels experience
a number of no shows and last minute cancellations. The
non-refundable reservation deposit is to guarantee your
reservation.
Can I modify or cancel my reservation?
Absolutely. Simply click on the “Modify Reservation”
link on the left part of this page.*
*We do not charge for modifications. Cancellation and
No-Show charges may apply as will be detailed before you complete
your reservation.