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| Frequently Asked Questions |
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- Do I need a credit card to make an online reservation?
How safe is it?
Yes. We require a credit card to guarantee your reservation
and give you instant confirmation online. Our 128 bit encryption-enhanced
reservation service is powered by WorldPay - a Royal Bank
of Scotland company, and a leading Internet Payment provider
- to securely process your credit card.
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- How much will my credit card be charged to make the online
reservation?
A non-refundable reservation guarantee deposit equal to
10% of your total initial reservation cost will be charged
to your credit card when you make a reservation. This 10%
will be deducted from the total cost you will pay upon checkout.
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- Why is this deposit non-refundable?
Many small-to-medium chain and independent hotels experience
a number of no shows and last minute cancellations. The
non-refundable reservation deposit is to guarantee your
reservation.
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- Can I modify or cancel my reservation?
Absolutely. Simply click on the “Modify Reservation”
link on the left part of this page.*
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*We do not charge for modifications. Cancellation and
No-Show charges may apply as will be detailed before you complete
your reservation. |
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